Our Mystery Shopping will help you understand your customer needs so that you can greatly improve your service, sales and business performance in real time.
GWR Consulting will customize a mystery shopping program to give you accurate and
informative reports based on the quality of your service offering so that you can secure your customer base and improve sales efficiency, Our reports test every aspect of your operation from staff response times, staff appearance, product choice and other critical service factors.
With expanded horizons, our employees grow and our company grows too; with this in mind, we hand pick our trainers based on the diversity of their experience, which adds a lot of value to their academic achievements. In collaboration with world-renowned training providers, they offer you the best training programs on the market.
These include American programs ServSafe as well as British program Highfield, and other customized in-house trainings conceived to meet your specific operations and standards.
As the food industry has evolved into a diverse network of channels, the public nowadays is more and more concerned by food safety. As such, analytical procedures, policies, best practices, and standards need to be thoroughly understood, implemented, and embraced, for the sake of the food produced, but also the reputation and brand value of the company behind it. We, as your trusted partner, offer a multitude of well designed services from
consulting & inspection to ensure food product quality and safety and also to maintain a clean and wholesome environment for food preparation and storage. These inspections are performed against worldwide-recognized standards such as Codex Alimentarius, GMP, GHP, HACCP, ISO 22000, BRC, as well as local laws and requirements.